Come Monday, the 8th of September, Microsoft will be opening up about half of the content on CustomerSource for free access without a login. This will include product documentation, product news, how-to videos, knowledgebase articles, factsheets and whitepapers.
Full product installs, service packs, tax updates, training courses, and training courseware will still require access to a CustomerSource login which is available for customers current on their BREP or SA plan (sometimes referred to as Enhancement Plan or Software Assurance).
Click here to read the announcement in its entirety on Microsoft CustomerSource.
Microsoft is no stranger to the freemium model. Earlier this year, Office apps like Word, Excel, and PowerPoint were released for Apple’s iPad with the ability to open and view files for free. Creating and editing capabilities are available to customers with an Office 365 subscription. Microsoft’s enterprise social networking service Yammer is also a freemium offering.