When you experience an issue with NAV, odds are you either reach out to your Partner (unless you are the Partner), or you turn to your favorite search engine or NAV forum to see if it’s a known issue with a fix / resolution.
Adding to your frustration, your search can sometimes result in information overload. The good news is, if a Microsoft issued / recommended hotfix or KB (knowledge base) article exists for your NAV 2009 issue, you can save yourself a lot of time by starting your search here:
- Overview of Released Platform Hotfixes for Microsoft Dynamics NAV 2009 SP1 and Microsoft Dynamics NAV 2009 R2:
- Overview of Released Application Hotfixes for Microsoft Dynamics NAV 2009 SP1 and Microsoft Dynamics NAV 2009 R2:
Here, you will find hotfixes grouped by Release date, functional area, the Knowledge Base ID No, and a brief description of the issue it addresses. Click on one, and it will take you to the KB page where you can find detailed information and steps for downloading and installing the hotfix (if applicable).
Note: To access the links above, you will need to have a CustomerSource (or PartnerSource) login. If you do not have one, please contact your NAV Partner. If you are our client at InterDyn CFO Consulting, please contact Devi Mahavir (Customer Service Manager) at firstname.lastname@example.org or by phone at (407) 658-1874 x 104.